Privacy Policy
ApptSource offers lead generation, appointment setting, and data services to businesses that market and sell to other businesses. ApptSource makes it a priority that it stays committed to and conducts its business activities lawfully and in a manner that is consistent with its compliance obligations.
In this compliance policy, “ApptSource, “we”, “us”, and “our” refer to ApptSource, a US registered corporation. ApptSource, its officers and employees will observe appropriate behavior as they carry out their work so that it reflects this compliance policy.
This policy is designed to ensure that the company stays compliant with the laws and regulations that apply to the ApptSource Services at all times. The purpose of this policy is to protect the interests of all of our clients and their customers, as well as
ApptSource’s own goodwill and reputation.
CAN-SPAM Act of 2003
ApptSource ensures that we always remain in compliance with the CAN-SPAM Act requirements:
- Our emails do not use any false or misleading header information. We make sure that the recipients know who they are communicating with and only provide accurate information on the person or business interacting with them.
- ApptSource does not use misleading or deceptive subject lines. The intentions of the email are all accurately stated in the subject line.
- Advertisements are clearly disclosed in all ApptSource emails so as to make the customer aware of it right away.
- Our emails include valid physical postal addresses so intended recipients are aware of the sender’s location.
- All our advertisement-centered emails include clear and comprehensive explanations of how the recipient can opt-out of getting emails of this nature in the future. We provide return email addresses as well as other easy internet-based ways to allow recipients to relay their concerns and choices with us.
- We do not delay any opt-out requests. ApptSource honors every opt-out request within 10 business days without charge.
- ApptSource holds itself as well as any company or business working with them responsible for handling email marketing. We closely monitor the emails being sent out, ensuring that they are all complying with the CAN-SPAM act.
Telephone Consumer Protection Act of 1991
This act is to ensure the regulation of telemarketing calls, auto-dialed calls, pre-recorded calls (ROBO CALLS), text messages, and unsolicited faxes as this was implemented by the Federal Communications Commission (FCC).
ApptSource complies with the TCPA act and protects its customers and clients:
- We do not make outbound calls to residences before 8 a.m. or after 9 p.m., local time.
- ApptSource maintains a company-specific “do-not-call” (DNC) list of consumers who ask not to be called. We honor DNC requests for 5 years.
- We honor the National Do Not Call Registry.
- ApptSource calling agents and Sales Development Representatives are required to provide their name, the name of the person or entity on whose behalf the call is being made, and a telephone number or address where that person or entity may be contacted.
- We do not use an artificial voice or a recording.
- We do not make calls using automated telephone equipment, artificial or prerecorded voice to an emergency line (e.g., “911”), a hospital emergency number, a physician’s office, a hospital/health care facility/elderly room, a cellular telephone, or any service for which the recipient is charged for the call.
- We do not make automated calls that engage two or more lines of a multi-line business.
- We do not offer use or send advertising fax services.
California Consumer Privacy Act (CCPA)
The California Consumer Privacy Act (CCPA) is a bill intended to enhance privacy rights and consumer protection for residents of California, United States. In accordance with this act, ApptSource assures its consumers that we uphold the following:
- Our privacy policy contains information on how, why and what personal information we collect and process.
- Our privacy policy contains information on how our users can request access, change, or remove their personal data that we have collected.
- Introducing a method for Our process of verification of the identity of the person making such requests would prompt the necessary updates accordingly.
- We ensure that all web properties created and used for our campaigns have a “Do Not Sell My Personal Information” link so that users can prohibit the selling of their personal data.
- We do not buy, sell, store and use personal data of minors 13 to 16 years old.
ApptSource's Commitment to Data Security, Protection and GDPR Compliance
ApptSource has committed to compliance with the GDPR and our services already include the functionality necessary for our operations and processes to comply. We have examined the relevant provisions of the GDPR that pertain to the data we keep and we are closely tracking additional applicable GDPR guidance being issued.
Steps taken concerning our contact database:
- ApptSource has appointed a Data Protection Officer assigned the task of securing data and compliance with the GDPR guidelines.
- ApptSource has implemented appropriate technical and organizational measures to ensure a level of security appropriate required by the GDPR.
- Since our target markets are North America, ApptSource is not actively collecting any personal data on EU-member country residents. This is our assurance to clients that any data we provide them will not expose them to any risk of any GDPR penalties.
- To further guarantee compliance, we have searched our records for possible EU-member residents on our contact database based on the country they are in and we have removed their personal information which mainly consisted only of their company email address. Although these are company-assigned email addresses, they contained first and last name data which directly pointed to a specific data subject.
- Unique client-supplied data will only be used for that specific client’s campaign and is afterward removed from ApptSource’s database after the campaign. ApptSource will require assurance from the Client that any data turned over to ApptSource is GDPR compliant.
Use of Social Media Platforms
ApptSource also makes use of social media platforms to provide our services and directly communicate with consumers. Regardless of whether we use our own website or external platform, ApptSource makes sure that we comply with all of the following security policies:
- Compliance – ApptSource takes extra steps to ensure that we comply with the terms and agreement of every social media platform we utilize to interact with the consumers.
- Copyright- All of the content posted and/or shared on every social media platform we utilize is original and does not commit copyright infringement.
- Privacy – Protecting the consumer’s privacy is our priority here at ApptSource. We do not obtain, collect, nor store any unsolicited private information from any public posts or private messages.
- Confidentiality – Any and every information that the consumer entrusts to share with us stays strictly confidential. We make sure that all the information shared across communications stays secure.